Yaso Automations

Last Updated: December 2025

Yaso Automations (“we”, “our”, “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website, services, and AI automation tools.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in three main categories:

A. Information You Provide Directly

• Account Information → name, email, phone number, business details

• Payment Information → processed securely by our payment partners (we do not store credit card numbers)

• Customer Input Data → information you provide to train or configure your AI assistant

• Calendar & Scheduling Data → appointment times, customer names, service details

B. Information Collected Automatically

When you use our website or services, we may automatically collect:

• Device information (browser, IP address, OS)

• Usage data (pages visited, clicks, navigation)

• Cookies for website functionality and performance

C. Information Collected Through Integrations

If you connect third-party services, we may collect data from:

• Google Calendar (events you authorize access to)

• SMS/Call Providers (Twilio, ClickSend, Telnyx, Vapi, etc.)

• Make.com or automation platforms

• CRM or business software you connect to your AI agent

We only access information necessary to deliver your automation services.

2. How We Use Your Information

We use your information to:

• Provide AI automation and virtual assistant services

• Schedule appointments and manage bookings

• Handle customer calls, inquiries, and messages

• Improve accuracy of AI interactions

• Send notifications, reminders, and updates

• Operate, maintain, and improve the website

• Process payments and manage subscriptions

• Provide customer support

We do not sell your personal information.

3. How We Protect Your Information

We use multiple layers of protection, including:

• Encryption of data in transit and at rest

• Secured cloud infrastructure

• Role-based access controls

• Activity logging and monitoring

• API authentication and tokenized connections

While no system is 100% secure, we follow industry-standard best practices.

4. Sharing Your Information

We only share information with:

A. Service Providers

Third-party tools we use to provide automation services:

• AI/voice platforms (Vapi.ai, OpenAI)

• SMS/call providers (Twilio, Telnyx, ClickSend)

• Automation software (Make.com, Zapier)

• Payment processors (Stripe, Wix Payments)

• Google (for Calendar integrations)

These services are bound by their own privacy policies.

B. Legal Obligations

We may disclose information when required:

• To comply with law enforcement

• To prevent fraud or misuse

• To protect the security of our services

5. Data Retention

We retain your data only as long as necessary for:

• Providing services

• Legal compliance

• Resolving disputes

• Record-keeping

You may request deletion of your data at any time (see Section 9).

6. Cookies & Tracking Technologies

We use:

• Essential cookies (website functionality)

• Analytics cookies (performance insights)

• Marketing cookies (only if user consents)

You may control cookies through your browser settings.

7. AI Data Usage

Because Yaso Automations uses AI for call handling, messaging, scheduling, and automation:

• Conversations may be processed by AI models

• Transcriptions may be stored for training your assistant

• You may opt-out of data retention if requested

• AI is not used to create user profiles for advertising

You maintain ownership of your business data.

8. Children’s Privacy

Our services are intended for business use only and not for individuals under the age of 18.

We do not knowingly collect personal information from minors.

9. Your Rights

Depending on your region (GDPR, CCPA, PIPEDA, etc.), you may have rights to:

• Access your data

• Correct inaccurate information

• Request deletion

• Request a copy of your data

• Opt out of certain processing

• Withdraw consent

To make a request, contact us at yasoautomations@gmail.com.

10. Third-Party Links

Our website may contain external links.
We are not responsible for the privacy practices of third-party websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Continued use of our services indicates acceptance of updated terms.

The latest version will always be available on our website.

12. Contact Information

For any questions about this Privacy Policy or data requests, contact:

📧 yasoautomations@gmail.com
🌐 www.yasoautomations.com